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Ann

About

Enneagram 9


A proactive and results-driven Senior Executive Assistant with over 15 years of experience supporting CEOs and C-suite executives. Adept at anticipating leadership needs, streamlining operations, and fostering strong stakeholder relationships. Known for strategic execution, business development contributions, and maintaining the highest level of confidentiality in high-pressure environments. A trusted partner in executive decision-making, ensuring seamless daily operations while driving efficiency and organizational success.


Ann’s primary focus outside of her corporate world responsibilities is her family. She is a wife and a mother. She also enjoys playing tennis in her spare time. She currently resides in the California Bay Area.

Work Experience

15+ years Executive Assistance & Coordination

15+ years Calendar & Time Management Optimization

15+ years Event Planning & Logistics Management

15+ years Travel Management & Cost Reduction

15+ years Confidentiality & Stakeholder Relations

15+ years Financial Administration & Invoice Reconciliation

Core Competencies

- Artificial Intelligence

- Business Operations

- Calendar Management

- CRM Tools

- Customer Service

- Data Entry & Management

- Education & Academic Support

- Email Management

- Event Planning

- Executive & Administrative Support

- Google Workspace

- HR & Payroll Support

- Microsoft Office

- Operations & Facility Support
- Presentation & Slide Design

- Project Management

- Real Estate Agent Support

- Real Estate Investor Support

- Specialized Software

- Survey & Form Management

- Team Communication Tools

- Training & Development Support

- Travel Coordination

- Vendor Management

- Web & Content Management

Technical Proficiencies

- Asana

- Board Vantage Software

- DealCloud

- Expensify

- Google Calendar

- Google Docs

- Google Sheets

- Google Slides

- LinkSquares Software

- Microsoft Excel

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft SharePoint

- Microsoft Word

- QuickBooks

- Salesforce

- SurveyMonkey

- Trello

Chrystelle

About

 Enneagram 1 


Chrystelle is a dedicated and detail-oriented professional with nearly eight years of experience as a data encoder and office staff member. She excels in preparing presentations, layout and design, document filing, and maintaining strict confidentiality. Known for her strong organizational skills and disciplined work ethic, Chrystelle is adept at interdepartmental coordination and ensures seamless communication across teams. With a commitment to providing excellent service to students and clients, she brings efficiency and professionalism to every task she undertakes. 

Education & Work Experience

Bachelor’s Degree: Food Technology 


7 years Data Encoding & Administrative Support

1+ years Restaurant Management & Operations

Core Competencies

- Artificial Intelligence

- Business Operations

- Data Entry & Management

- Digital Marketing

- Education & Academic Support

- Email Management

- Executive & Administrative Support

- Google Workspace

- Graphic Design

- Marketing Communications

- Microsoft Office

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Research & Data Analysis

- Training & Development Support

Technical Proficiencies

- Adobe Photoshop 

- Canva 

- Google Calendar 

- Google Docs 

- Google Sheets 

- Google Slides 

- Microsoft Excel 

- Microsoft Outlook 

- Microsoft Powerpoint 

- Microsoft Word

Raquel

About

Enneagram 9


Raquel is an experienced marketing and communications professional with a background supporting global brands and financial institutions. She specializes in content strategy, internal communications, and multimedia production with a strong track record leading global initiatives for The Coca-Cola Company, including Fanta, Olympic, and FIFA World Cup internal Marketing communication campaigns, and executive communications.


Earlier in her career, Raquel provided high-level administrative support to senior executives at Coca-Cola as well as at Deloitte, Credit Suisse, ABN AMRO, and ING. She is passionate about creating clear, engaging content that aligns with business goals and enhances brand presence. With a deep understanding of digital tools and platforms, she blends creativity and strategy to deliver high-impact messaging across channels.

Education & Work Experience

Bachelor’s Degree: Arts, Spanish, and Psychology 


10+ years Marketing & Communication Strategy 

10+ years Executive & Administrative Support

10+ years Digital Content & Web Management

10+ years Video & Graphic Design Production

5+ years Event & Campaign Coordination

Core Competencies

- Artificial Intelligence

- Bilingual

- Business Operations

- Calendar Management

- Content & Copywriting

- CRM Tools

- Customer Service

- Data Entry & Management

- Digital Marketing

- Email Management

- Executive & Administrative Support

- Google Workspace

- Marketing Communications

- Microsoft Office

- Operations & Facility Support

- Performance & Metrics Tracking

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Project Management

- Research & Data Analysis

- Stakeholder Engagement

- Survey & Form Management

- Team Communication Tools

- Web & Content Management

Technical Proficiencies

- Adobe Creative Suite

- Adobe Experience Manager

- Campaign Monitor

- Camtasia

- Canva

- MailChimp

- Microsoft Excel

- Microsoft Outlook

- Microsoft Planner

- Microsoft PowerPoint

- Microsoft Word

- Monday.com

- Poppulo

- Slack

- Teams

- WordPress

Angelica

About

Enneagram 6


Angelica is a trusted and go-to General Virtual Assistant who keeps operations organized and running efficiently. 

She manages schedules, handles emails, coordinates projects, and ensures everything stays on track. With a sharp eye for detail and a problem-solving mindset, she helps executives remain focused on what matters most.


Proactive and adaptable, Angelica is always ready to step in where needed. She’s passionate about streamlining processes, improving workflows, and creating efficient systems. Reliable and resourceful, she’s committed to making work easier for the people she supports.

Education & Work Experience

Associate’s Degree: Computer Technology 


3 months Talent Acquisition & Recruitment

12+ years Process & Operations Management

12+ years Data Entry & Documentation

4+ years Administrative & Executive Support

Core Competencies

- Artificial Intelligence

- Business Operations

- Calendar Management

- Content & Copywriting

- CRM Tools

- Customer Service

- Data Entry & Management

- Email Management

- Executive & Administrative Support

- Google Workspace

- Graphic Design

- Microsoft Office

- Performance & Metrics Tracking

- Presentation & Slide Design

- Research & Data Analysis

- Survey & Form Management

- Training & Development Support

Technical Proficiencies

- Adobe Photoshop 

- Canva 

- CapCut 

- ChatGPT 

- Google Calendar 

- Google Docs 

- Google Sheets 

- Google Slides 

- Microsoft Excel 

- Microsoft Outlook 

- Microsoft PowerPoint 

- Microsoft Word

- Notion 

- Slack 

- SurveyMonkey 

- Talkpush 

- Teams 

- Trello 

- WebEx 

- Zoom 

Immanuel

About

Immanuel David is a detail-oriented general administrator and reports analyst with a strong background in data analysis, administrative support, and customer service. With a Bachelor of Science in Information Technology, he excels in optimizing workflows, managing schedules, and providing accurate reporting to enhance efficiency.

Immanuel has experience in multimedia content creation, customer service, and data analysis, working with tools like Microsoft Office, Google Workspace, SQL, Power BI, and Adobe Creative Suite. He is highly adaptable, organized, and committed to problem-solving in fast-paced environments.

Education & Work Experience

Bachelor's Degree: Information Technology (IT) 


2+ years Multimedia & Content Creation

9 months Customer Service & Technical Support

1+ year Data Analysis & Reporting

2 years Administrative & Operations Management

Core Competencies

- Artificial Intelligence

- Business Operations

- Calendar Management

- CRM Tools

- Customer Service

- Data Entry & Management

- Email Management

- Executive & Administrative Support

- Google Workspace

- Graphic Design

- Microsoft Office
- Performance & Metrics Tracking

- Podcast Production

- Presentation & Slide Design

- Project Management

- Research & Data Analysis

- Team Communication Tools

- Web & Content Management

Technical Proficiencies

- Adobe After Effects 

- Adobe Photoshop 

- Adobe Premiere 

- Airtable 

- Canva 

- Google Calendar 

- Google Docs 

- Google Sheets 

- Google Slides 

- Microsoft Excel 

- Microsoft Outlook 

- Microsoft PowerPoint 

- Microsoft Word 

- MS Dynamics 

- Power BI 

- SQL 

- Zendesk 

Sauma

About

Enneagram 1


Sauma is a highly organized Business Operations Specialist with a Master of Public Health and a strong background in project management and research. She has supported senior leaders across public health, research, and nonprofit sectors by managing calendars, streamlining communication, and coordinating teams. With both domestic and international experience, she brings strong analytical skills and a calm, solutions-focused approach. 

Education & Work Experience

Master of Public Health (MPH)

University of North Carolina at Chapel Hill, 2023

  • Master’s Merit Fellowship Recipient
  • Delta Omega Public Health Honor Society – Theta Chapter

Bachelor of Science in Public Health Science

University of Maryland, 2020

  • Summa Cum Laude | GPA: 3.97
  • Farley Award Recipient – Public Health Science Department


5+ years Project Management & Business Operations

4+ years Monitoring, Evaluation, and Data Management (MEL)

4+ years Research & Policy Support 

3+ years Communications & Content Creation

Core Competencies

- Advocacy & Social Services

- Artificial Intelligence

- Business Operations

- Content & Copywriting

- CRM Tools

- Data Entry & Management

- Digital Marketing

- Executive & Administrative Support

- Google Workspace

- Microsoft Officeunications

- Microsoft Office

- Operations & Facility Support

- Project Management

- Research & Data Analysis

- Specialized Software

- Stakeholder Engagement

- Team Communication Tools

- Training & Development Support

- Web & Content Management

Technical Proficiencies

- Canva

- Dropbox

- Facebook

- Google Calendar

- Google Docs

- Google Sheets

- Google Slides

- Instagram

- LinkedIn

- MailChimp

- Microsoft Excel

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Teams

- Microsoft Word

- NetSuite with OpenAir

- Qualtrics

- SharePoint

- Slack

- Stata

- SurveyMonkey

- Tableau

- Trello

- Twitter

- Zoom

Kimberly

About

Enneagram 9


Kimberly is a versatile Project Manager and Executive Assistant with over 10 years of experience supporting founders, managing cross-functional teams, and driving digital, marketing, and operational initiatives. She excels in fast-paced startup environments, bringing structure to complexity and delivering exceptional support to clients and executives. Kimberly has successfully led digital marketing and IT projects, streamlined operations, and enhanced client experience across multiple industries. Known for her adaptability, discretion, and results-driven execution, she excels at anticipating needs, aligning teams, and enabling leaders to focus on growth and strategy. 

Education & Work Experience

Bachelor of Science in Organizational Leadership

Indiana Institute of Technology  

  •      Summa Cum Laude Cumulative GPA: 4.0  

Associate’s Degree: Arts


5+ years  Project & Operations Management  

3+ years  Executive & Administrative Support  

4+ years  Digital Marketing & Content 

8+ years  Entrepreneurship & Client Services 

3+ years  Data-Driven Instruction & Educational Strategy

1+ years  Human Resources Support 

Core Competencies

- Artificial Intelligence

- Business Operations 

- Business Strategy & Planning

- Calendar Management

- Content & Copywriting

- CRM Tools

- Customer Service

- Digital Marketing

- Executive & Administrative Support

- Google Workspace

- HR & Payroll Support

- Microsoft Office

- Operations & Facility Support

- Project Management

- Research & Data Analysis

- Team Communication Tools

- Training & Development Support

- Vendor Management

- Web & Content Management

Technical Proficiencies

- 17 Hats 

- Adobe Photoshop & Lightroom 

- Beautiful AI 

- ChatGPT 

- ClickUp 

- Dialpad 

- Figma 

- Gmail

- Google Calendar

- Google Docs

- Google Sheets

- Google Slides

- HubSpot 

- Microsoft Excel

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Word

- PandaDoc 

- Pipedrive 

- Pixieset 

- Slack 

- Wix 

- Zendesk 

- Zoom

Angela

About

Enneagram 8


Angela is a visionary operations and customer experience leader with a proven track record in driving transformational change, optimizing workforce performance, and aligning business strategies with long-term goals. Trusted by C-suite executives, she is recognized for her data-driven decision-making, inclusive leadership, and ability to lead large-scale digital transformation initiatives. Known for bridging strategy and execution, Angela delivers measurable improvements in efficiency, scalability, and customer satisfaction. 

Education & Work Experience

Bachelor’s Degree: Science in Theology

Business Administration Degree:

  • Entrepreneurship 
  • Project Management Studies


Ongoing   Executive & Strategic Consulting   

13+ years Entrepreneurship   

10+ years Workforce Operations & Leadership 

9+ years   Early Career & Project Management  

6+ years   International Operations Leadership 

Core Competencies

- Artificial Intelligence

- Business Operations 

- Business Strategy & Planning

- CRM Tools

- Customer Service

- Digital Marketing 

- Executive & Administrative Support

- Google Workspace

- Marketing Communications

- Microsoft Office

- Operations & Facility Support

- Performance & Metrics Tracking

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Research & Data Analysis

- Stakeholder Engagement

- Team Communication Tools

- Training & Development Support

- Vendor Management

- Web & Content Management

Technical Proficiencies

- AI Chatbots

- Aspect

- Avaya POM/CMS

- CosmoCom

- Embrace

- Gmail

- Google Calendar

- Google Docs

- Google Sheets

- Google Slides

- GPT-powered Solutions

- IVR Systems

- LiveChat

- Microsoft Excel

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Word

- NICE

- Real-Time Analytics Dashboards

- Salesforce

- Tableau

- Verint

- ViciDial

- WFM Systems

- Workforce Analytics Platforms

Ryan

About

Ryan is a senior Video Editor and Graphic Designer, bringing ideas to life across digital and print media with creativity and precision. As Creative Supervisor at Shepherd’s Voice Radio & Television Foundation, Inc., he leads projects, teams, and creative direction with vision and expertise. Proficient in Adobe Creative Cloud, he crafts engaging videos, motion graphics, branding, and social media content that captivate audiences. With extensive experience in cinematography, photography, and workflow management, Ryan consistently delivers high-quality, impactful visuals. Combining creativity with strategy, he ensures every project not only looks great but achieves its intended purpose. 

Education & Work Experience

Bachelor’s Degree:  Multimedia Arts & Science 


9+ years   Creative & Project Leadership 

9+ years   Multimedia Creation & Production 

9+ years   Video Editor and Graphic Designer

Core Competencies

- Business Strategy & Planning

- Calendar Management

- Content & Copywriting

- Customer Service

- Digital Marketing

- Email Management

- Executive & Administrative Support

- Google Workspace

- Graphic Design

- Microsoft Office

- Performance & Metrics Tracking

- Podcast Production

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Project Management

- Research & Data Analysis

- Specialized Software

- Stakeholder Engagement

- Team Communication Tools

- Training & Development Support

- Vendor Management

- Web & Content Management

Technical Proficiencies

- Adobe Creative Cloud Suite

- After Effects

- Audition

- Google Calendar

- Google Docs

- Google Sheets

- Google Slides

- Illustrator

- Microsoft Excel

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Word

- Photoshop

- Premiere Pro

- Slack

- Zoom

Morgan

About

Morgan is a detail-oriented, results-driven Virtual Assistant with over 15 years of customer service experience and more than a decade of administrative and operational support across corporate, legal, academic, and remote environments. She brings strong organizational, communication, timeline management, and task coordination skills, along with a reputation for reliability, initiative, and adaptability. Morgan provides high-quality administrative, social media, and project management support, consistently managing priorities, meeting deadlines, and handling sensitive information with professionalism and discretion. Proactive by nature, she streamlines processes, solves problems, and adds measurable value to help businesses operate more efficiently and achieve their goals. Highly motivated to continuously learn and grow, Morgan is committed to excelling within the Virtual Assistant industry. 

Education & Work Experience

Bachelor’s Degree: Criminal Justice  |Cumulative GPA: 3.0 | 2016

Associate’s Degree: Criminal Justice |Cumulative GPA: 3.2 | 2012


15+ years   Administrative & Virtual Support  

15+ years   Customer Service & Hospitality

15+ years   Marketing & Brand Representation

  5+ years   Sales & Financial Services


Core Competencies

- Advocacy & Social Services

- Artificial Intelligence

- Business Operations

- Business Strategy & Planning

- Calendar Management

- CRM Tools

- Customer Service

- Data Entry & Management

- Digital Marketing

- Education & Academic Support

- Email Management

- Executive & Administrative Support

- Google Workspace

- HR & Payroll Support

- Inventory & Procurement

- Marketing Communications

- Microsoft Office

- Operations & Facility Support

- Performance & Metrics Tracking

- Podcast Production

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Project Management

- Real Estate Agent Support

- Real Estate Investor Support

- Research & Data Analysis

- Specialized Software

- Survey & Form Management

- Team Communication Tools

- Training & Development Support

- Vendor Management

- Web & Content Management

Technical Proficiencies

- Artificial Intelligence Tools

- Calendly

- Canva

- ClickUp

- Google Calendar

- Google Docs

- Google Drive

- Google Forms

- Google Meet

- Google Sheets

- Google Slides

- Google Workspace

- Marky

- Microsoft Excel

- Microsoft Office Suite

- Microsoft Outlook

- Microsoft PowerPoint

- Microsoft Teams

- Microsoft Word

- Notion

- Salesforce

- ServiceNow

- Slack

- Talkpush ATS

- Zoom

Dayanara

About

Dayanara is a results-driven Virtual Assistant with over 5 years of experience supporting business owners through administrative, marketing, and lead generation tasks. She specializes in social media management, CRM management, email marketing, and workflow automation to help businesses stay organized and grow efficiently. Dayanara has worked with coaches, consultants, and small business owners across various industries, contributing to increased visibility, engagement, and revenue. Known for her strong attention to detail and proactive approach, she ensures smooth day-to-day operations while improving systems and processes. She is passionate about helping entrepreneurs save time and focus on scaling their businesses. 

Education & Work Experience

Credit Earned: High School 


4+ years   CRM Management

5+ years   Administrative & Virtual Assistance

3+ years   Email Marketing & Automation

1+ year     Grant Research & Funding Support

3+ years   Lead Generation & Sales Support

4+ years   Marketing & Social Media Management

3+ years   Website & Technical Support

Core Competencies

- Advocacy & Social Services

- Artificial Intelligence

- Bilingual

- Business Operations

- Business Strategy & Planning

- Calendar Management

- Content & Copywriting

- CRM Tools

- Customer Service

- Data Entry & Management

- Digital Marketing

- Email Management

- Event Planning

- Executive & Administrative Support

- Google Workspace

- Grant Professionals

- Graphic Design

- Marketing Communications

- Microsoft Office

- Operations & Facility Support

- Performance & Metrics Tracking

- Process Improvement & Workflow Optimization

- Project Management

- Survey & Form Management

- Team Communication Tools

- Web & Content Management

Technical Proficiencies

- Apollo.io

- ChatGPT

- Facebook Business Suite

- Facebook Pages

- Google Workspace

- Instagram

- LinkedIn Sales Navigator

- Mailchimp

- Microsoft Office

- CRM Systems (Contact & Pipeline Management)

- Social Media Scheduling Tools

- Spreadsheet Management Tools

- Wix (Website Builder & Email Automation)

Natasha

About

Natasha is a patient-focused healthcare and customer operations professional with over 8 years of experience across patient services, healthcare administration, and customer support. She’s known for creating calm, efficient experiences while managing front-desk operations, insurance verification, and high-volume communications. Natasha brings a strong balance of empathy, organization, and performance-driven execution in fast-paced environments. She excels at building trust with patients and clients through clear communication, attention to detail, and consistent follow-through. Her ability to navigate sensitive situations with professionalism helps ensure positive outcomes for both individuals and organizations. 

Education & Work Experience

Credit Earned: High School 


8+ years    Customer Service & Client Support 

6+ years    Healthcare Administration & Patient Services 

4+ years    Leadership & Team Management 

3+ years    Claims Processing & Insurance Operations 

2+ years    Event Operations & Concierge Support 

2   years    Retail Sales & Store Operations  

1+ year      Medical Billing & Coding 

Core Competencies

- Advocacy & Social Services

- Bookkeeping

- Business Operations

- Business Strategy & Planning

- Calendar Management

- CRM Tools

- Customer Service

- Data Entry & Management

- Email Management

- Event Planning

- Executive & Administrative Support

- Google Workspace

- Graphic Design

- HR & Payroll Support

- Inventory & Procurement

- Marketing Communications

- Operations & Facility Support

- Performance & Metrics Tracking

- Presentation & Slide Design

- Process Improvement & Workflow Optimization

- Project Management

- Research & Data Analysis

- Specialized Software

- Stakeholder Engagement

- Survey & Form Management

- Training & Development Support

- Vendor Management

- Web & Content Management

Technical Proficiencies

- Call Center Management Systems

- Claims Processing Systems

- Electronic Health Records (EHR) Platforms

- Healthcare Utilization Management Systems

- HIPAA-Compliant Healthcare Software

- Insurance Eligibility & Benefits Verification Systems

- Insurance Eligibility & Benefits Verification Systems

- Microsoft Office

- Payment Processing & POS Systems

- Scheduling & Appointment Management Systems

- Teleconferencing Tools (Zoom)

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