FAQs

This is our definition of a Virtual Assistant, although it can vary:

A Virtual Assistant is an office administration professional that works from the comfort of their own home office or a leased office space or anywhere they want to be! They are generally entrepreneurs and working the hours of their choosing to provide administrative support as needed.

Well, there are endless ways this can be answered, but in short, a Virtual Assistant does the majority of things that a personal assistant or office administrator does, but they’re never in your office. Deadline specific tasks like: email support, invoicing your clients, maintaining your CRM database, scheduling social media posts, meeting planning, travel arrangements, calendar management… anything you can do online, your Virtual Assistant can do.

Living in this age of technology has its benefits! We love Dropbox for file sharing, Google Apps for email, calendar and contacts, Skype and Zoom for communicating, Trello and Zoho for project management – just to name a few administrative support tools. Of course, you may have your own CRM or programs/technologies that you use...we’re more than happy to use these as well.

Yes – this is part of our Service Agreement. It protects you and us and benefits all parties.

If you want us to manage your email inbox, it’s easy. We simply set up a copy of your email account on our desktop and manage it from there. Or, if you’re already in the cloud, ie. Gmail, we can simply log on throughout the day to sort through the clutter to get your important messages to you. Administrative support has many faces...you choose what you want it to look like and we'll do the rest!

Payment terms vary based on hourly or retained services. Payment options include:

ACH or wire transfer direct deposit, credit card payments via Zelle and Square Cash or CashApp (additional charges will apply). All payment details will be included on your detailed invoice.