I want to hire a Virtual Assistant (VA), but...

…I’m not sure if they can handle my workload.

With a team of over 40 experienced VAs, we have a wide range of skills and knowledge to draw from. Whether your tasks are administrative, technical, or creative, we assign VAs who are best matched to your needs—and they’re backed by a cross-trained team for added support when needed.

…I’m not sure how communication will work.

We make communication easy and flexible. We’ll work with you to set up the tools that best fit your workflow—whether that’s email, Slack, Microsoft Teams, or other platforms. You’ll always know how to reach your VA, and we prioritize prompt, professional updates.

…I’m looking for someone with proven experience.

All of our VAs go through a rigorous screening process that includes background checks, reference checks, and skills assessments. We don’t stop there—our VAs receive ongoing training to stay sharp and current with the latest tools, systems, and best practices.

…I’m not sure what to ask in the interview process.

No worries—there’s no need to overthink it. If you know the kind of support you need, we’ll handle the matching process and recommend the best-fit VA for your tasks. We’re also happy to guide you through the onboarding and communication setup so you feel confident from day one.

…I want to ensure my information is safe.

Your privacy and security are top priorities. Our VAs work within secure virtual environments protected by VPNs, antimalware, and antivirus software. We provide ongoing cybersecurity training to keep them up-to-date on best practices. Plus, we’re fully insured for added peace of mind.

Virtual Assistant FAQs

Please reach us at renee@executivehelpnow.org if you cannot find an answer to your question.

What is a Virtual Assistant?

This is our definition of a Virtual Assistant, although it can vary:

A Virtual Assistant is an office administration professional that works from the comfort of their own home office or a leased office space or anywhere they want to be! They are generally entrepreneurs and working the hours of their choosing to provide administrative support as needed.

What does a Virtual Assistant do?

Well, there are endless ways this can be answered, but in short, a Virtual Assistant does the majority of things that a personal assistant or office administrator does, but they’re never in your office. Deadline specific tasks like: email support, invoicing your clients, maintaining your CRM database, scheduling social media posts, meeting planning, travel arrangements, calendar management… anything you can do online, your Virtual Assistant can do.

What tools do you use to get your job done?

Living in this age of technology has its benefits! We love Dropbox for file sharing; Google and Microsoft Apps for email, calendar, contacts and tasks; Teams, Zoom and Slack for video communications, Trello and Zoho for project management – just to name a few administrative support tools. Of course, you may have your own programs/technologies that you use...we’re more than happy to use these as well.

Will you sign a confidentiality agreement?

Yes – this is part of our Service Agreement. It protects you and us and benefits all parties.

How can I hand over my email inbox to you?

If you want us to manage your email inbox, it’s easy. Just make us a delegate! We're happy to sort through the clutter to get your important messages to you throughout the day. Administrative support has many faces...you choose what you want it to look like and we'll manage the rest!

What are my payment terms and options?

Payment terms vary based on hourly or retained services. Payment options include:

ACH or wire transfer direct deposit, credit card payments with Visa, Mastercard, or Discover. Zelle, Square Cash, CashApp or Venmo (additional charges will apply). All payment details will be outlined on your detailed invoice.